Terms & Conditions

Counselling Contract

An assessment, carried out with parents/guardians prior to starting Play Therapy sessions, will establish the number of sessions offered initially to your child; this would normally be a minimum of 12 sessions with a review after 8 sessions. During the review meeting it will be decided whether to extend the number of Play Therapy sessions. We will continue Play Therapy sessions until we feel that our objectives have been completed, unless extenuating circumstances mean that this is not possible. If this is the case, we will ensure that an appropriate number of sessions allow for a well-handled ending.

Confidentiality

I follow PTUK’s confidentiality policy, which means that information obtained is only what is considered necessary and will be stored in a locked filing cabinet in a safe location. Information is only shared on a need-to-know basis if it would help the therapy process, permission will be obtained from parents/guardians before any information is shared. Any information shared by the child in a session is confidential and may only be shared with the parent/guardian with the child’s permission. The only exception is child protection issues, which would be shared with other professionals following the school’s Child Protection Policy. In these cases, the child will be made aware of what is being shared.

 

Supervision

All professionals working therapeutically with children and/or families must have regular supervision to support good practice as required by PTUK. All clients are presented under a pseudonym to protect their identity.

Complaints

If you are unhappy with the service provided, in the first instance please speak to me and I hope we can resolve any issues. If you are still unhappy, please speak to your Head teacher, or you can contact PTUK.

Payment

You will be informed of payment via an invoice after every session. Payment is due before the next scheduled Play Therapy session.

 

Cancellations


Please inform me of any planned events that would make your child unable to attend Play Therapy sessions as soon as you can. If a session is cancelled due to a planned event with less than 24 hours notice, you will be charged for that session. If a session is cancelled due to illness or unforeseen circumstances with less than 2 hours notice, you will be charged for that session.

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